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Contact Sales

Sales

Commercial

Talk to the Sales team.

The Sales team handles product inquiries, pricing questions, partnership discussions, and specialized business needs. Use this channel when evaluating CoinPayments for commercial use or scaling an existing integration.

Common Reasons
  • Volume-based pricing requests
  • Custom business solutions
  • Merchant expansion planning
  • Partnership or white-label opportunities
  • High-volume onboarding assessments

Demo Booking

Book a Demo

Request a demo using our CoinPayments business inquiry form. Provide basic company details, expected volume, contact info, and industry — a Sales representative will qualify your use case and schedule a discovery call.

Telegram 1-on-1

Telegram Direct Chat

Start a direct conversation with the Sales team via Telegram. This option lets you send a message immediately without filling out the demo form.

Telegram Group Integration

4 steps
Step 1Create a Telegram group

Create a new Telegram group named after your business, e.g. Company x CoinPayments – Sales.

Step 2Add the integration bot

Invite the bot below into the group as a member:

Step 3Promote the bot to admin

Promote the bot to administrator with the exact permissions shown below — missing or restricted permissions will break the integration.

Required Telegram admin permissions
Step 4Send your details

Post a message to the bot containing:

  1. Brand name of your company
  2. Legal entity (if different)
  3. First name
  4. Last name
  5. Email associated with your account
  6. What you need help with
Once your details are received, you'll be connected with the Sales team. A Sales representative will qualify your use case and schedule next steps. Although we refer to this as a "bot," all replies you receive are from live agents.

Slack Connect Integration

4 steps
You must first have a Slack Connect channel configured with CoinPayments. Contact us to begin this process.
Supported file types from Slack: .png, .jpg, .jpeg, .gif, .pdf, .doc, .docx.
Step 1Execute the /add command

Run /add inside your Slack channel. You'll be prompted to install an application to the current channel.

Slack /add command prompt
Step 2Install the CoinPayments app

Locate the CoinPayments Support app within Slack and install it.

CoinPayments Slack app install
Step 3Select your inbox type

Pick the department you want the conversation routed to. The inbox and department are managed by CoinPayments staff following onboarding.

Slack inbox/department selectionSlack inbox selection success
Step 4Optional · Remove the integration

To uninstall, execute /remove @CoinPayments in any channel where the app is installed.

Slack /remove commandSlack remove success